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Profile

I am a HFI certified UX Consultant based out of Stuttgart, Germany with more than 5 years of experience in designing for web, mobile and kiosk interfaces. I have delivered end-to-end design projects and led every step of the user-centered design (UCD) process, including user research, persona creation, user journey mapping, wire-framing, prototyping and usability testing. I possess strong creative and analytical skills, and I am proficient in design softwares such as Figma, Sketch and Adobe. I am a collaborative team player with a passion for creating intuitive and engaging user interfaces.

Educational Qualifications

MBA with Specialisation in Design

Expertise

User Journey Mapping, Wire-framing, Prototyping,
Interaction Design, Information Architecture, Product Design, Project Management

Experience

Senior Lead - Experience Design

Infosys Ltd

(2018 - Present)

Project 1: Redefining traveler's experience for a major aviation player

  • Led the end-to-end engagement to scope, design and implement a next-gen kiosk experience for end users

  • Recreated Information Architecture for the application

  • Delivered a streamlined application with better information grouping for travellers by eliminating redundancies and number of clicks

Project 2: Redesigning signages for a major aviation player

  • Involved in conceptualisation and visual design of various digital signages at a major US airport
    Improved user experience by creating visually appealing graphic elements like icons and illustrations

  • Delivered an excellent experience for travellers through improved wayfinding and information design

Project 3: Transforming the end user experience for an insurance company

  • Conducted user research and built personas to identify the process flow scenarios for purchasing motor insurance
    Leveraged 'Figma' to undertake wire framing and high fidelity mockups to define the identified stories and journeys

  • Enabled simplified user flow and intuitive user interface to make the purchase process easier for the end user

Tools

  • Figma

  • Sketch

  • Adobe XD

  • Invision

  • Miro

Domains

  • Banking

  • Insurance

  • Aviation

  • E - Commerce

Certification

  • User-Centered Analysis by Human Factor International (HFI)

  • Human Computer Interaction by IDF (Interaction Design Foundation)

  • Service Design Thinking by HFI

  • Institute of Business Analysis (IIBA) certified Business Analyst (CCBA)

  • User Research – Methods and best practices by IDF
     

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